Urbs inc. (hereinafter referred to as “we,” “us,” and “our”) sets the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of user information including personal information about Users in the service provided by us (hereinafter referred to as “this Service”).

1. The Management of Personal Information

Privacy Policy is applied when using this Service. In addition, personal information shall be properly managed under the responsibility of the manager in accordance with the Privacy Policy. In addition to preventing unauthorized access, loss, destruction, falsification, and leakage of personal information, we will take prompt corrective action if an accident occurs in personal information management.

2. User Information to Collect and Collection Method

We will collect personal information if we carry out the purposes in the followings. Collection of personal information shall be limited to a reasonably necessary range, and at your discretion, shall be that you express to provide your personal information. If you do not wish to provide your personal information, or if you do not agree to use it for updated purposes, please be aware in advance that this Service may not be available.

2-1 Information to Be Provided When Using This Service

We shall request you to provide your e-mail address, and so on (hereinafter referred to as “User Information”) through this Service usage procedure, and shall obtain names, e-mail addresses, and other personal information deemed necessary by the promoter (hereinafter referred to as “Participant Information Required by Event Promoters”) from the participants through the input form for the participants that the event promoter creates as necessary on its event page. In addition, payment of dues and purchase of paid tickets require the use of payment processing service provided by Stripe, so it is necessary to register personal information in accordance with the regulations of Stripe and us. In addition, credit the card information is not held by us; it is stored by Stripe.

Information required to create an account for this Service E-mail address
Information the event promoters provide to us Company name, company number, promoter’s name, address, phone number, e-mail address, amount of participation fees
Information the participants provide to us Name, e-mail address, input form information determined by the promoter, amount of participation fees

2-2 Information to Be Provided When Receiving Inquiries from This Site on Us

We need you to provide personal information (name, e-mail address, phone number) necessary to answer your inquiries.

2-4 Information That We Collect When Users Use This Service

We may collect information on access status to this Service and how it is used. This includes the following information:

  • Terminal information
  • Log information
  • Cookie and Anonymous ID

3. Purpose of Using Personal Information

3-1

User information is used to provide this Service as set forth in paragraph 3-2, and may also be used for other purposes as set forth in paragraph 3-3.

3-2

The specific purpose of using User Information related to the service providing of this Service is as follows:

  1. To provide, maintain, protect, and improve this Service such as acceptance of registration for this Service, identity verification, and calculation of usage charges, and the like
  2. To respond to guidance and inquiries regarding this Service, and the like
  3. To respond to acts that violate our Terms of Service and Privacy Policy and the like regarding this Service (hereinafter referred to as “Terms and The Like”)
  4. To notify you of changes to Terms and The Like regarding this Service
  5. For the purpose of use incidental to the above purpose of use

3-3

The purpose of use other than the above paragraph 3-2 is as follows:

To create statistical data that has been processed into a form that does not allow individuals to be identified in connection with this Service:
  • Terminal information
  • Log information
  • Cookie and Anonymous ID
To distribute or display advertisements of us or third party:
  • Terminal information
  • Log information
  • Cookie and Anonymous ID
In addition, to use for marketing and research and development:
  • Name
  • E-mail address
  • In addition, information that Users enter in an input form defined by us (including information that Users enter in an input form that the event promoter generates within this Site)

4. Shared Use of Personal Information

We, for the provision of this Service, provide event promoters and business partner companies with your personal information of including User Information held by us and Participant Information Required by Event Promoters, for any of the following purposes. We and event promoters and business partner companies independently manage personal information provided to event promoters, or business partner companies, in addition to us:

  1. The event promoters shall manage the participants in the event they hold.
  2. The event promoters shall contact Users who plan to participate in the event they hold or who participated in the event they held.
  3. Providing this Service safely and reliably by collaboration between business partner companies and us.
  4. Improving the electronic payment method in this Service by collaboration between business partner companies and us.

March 25, 2019, Current Business Partner Companies

Stripe

https://stripe.com/jp

5. Request for The Stop of Use

Users may request the stop of the use of all or part of the user information by performing the prescribed settings of this Service. In this case, we shall immediately stop using it in accordance with our regulations. Also, depending on the item of User Information, its collection or use is the premise of this Service, so we shall stop the collection only when Users withdraws this Service according to our prescribed method.

6. Provision for The Third Party

In User Information, we do not provide personal information to the third party without obtaining Users’ consent in advance, except when disclosure is permitted based on the Personal Information Protection Law and other laws and regulations. However, this is not the case in the following cases:

  1. When we outsource all or part of the handling of personal information to the extent necessary for achieving the purpose of use (please refer to paragraph 4 for business partner companies)
  2. When personal information is provided with the succession of business due to the merger or other reasons
  3. When we need to cooperate with a governmental organization, a local public entity, or a person that has been commissioned, which carries out the affairs prescribed by the law, and where the execution of the concerned affairs may be hindered by obtaining the consent of Users
  4. In the case of corresponding to the items established in Terms of Service, Article 20
  5. In addition, in the case of being permitted by the Personal Information Protection Law or other laws and regulations

7. Disclosure of Personal Information

When Users asks to disclose the personal information based on the Personal Information Protection Law, we shall disclose it without delay after confirming that it is the request from Users. (If the personal information does not exist, we shall notify that effect.) However, this does not apply if we are not obligated to disclose due to the Personal Information Protection Law and other laws and regulations. In addition, please be aware that we shall charge a fee (○○○○ yen per case) for the disclosure of personal information.

8. Correction of Personal Information and Stop of use and The Like

8-1

When we are asked by Users, (1) to correct the content of the personal information on the basis of the Personal Information Protection Law by reason that it is not true, and (2) to stop use it on the basis of the Personal Information Protection Law by reason that it is handled beyond the range of the purpose of use announced preliminarily or that it is corrected by false or other unauthorized means, we shall conduct necessary surveys without delay after confirming that the request is from the use, based on the result, we shall correct the content of the personal information or stop to use it and notify that effect to Users.

Based on a rational reason, if it is decided not to correct or not to stop to use it, we shall notify that effect.

8-2

When we are requested deletion of Users’ personal information from Users, and if we determine that we need to respond to the concerned request, after confirming that it is the request from Users, we shall delete it and notify that effect.

8-3

When we are not obligated to correct or stop to use it under the Personal Information Protection Law or other laws and regulations, the provisions of the preceding two paragraphs shall not apply.

9. Security

Users’ personal information is password-protected for privacy and security. In addition, for security when your information is transmitted, technical measures are taken to prevent the loss, change, damage, etc. of personal information such as encrypting input information using SSL (Secure Socket Layer). However, in general, data transmission via the Internet is not assured one hundred percent (100%) secure. Although we do our best to protect the personal information of Users, we may not guarantee the complete security of the information provided as a service of this Site. Please be aware in advance.

10. Disclaimer

In the following cases, we do not take any responsibility for the act that the third party obtained your personal information provided to us, for any reason other than those specified in the above,“4. Shared use of personal information” and “6. Provision for the third party”:

  1. When Users reveal the personal information to the third party using the service function of this Site
  2. When the individual may be identified by the information and the like which Users enter on the service of this Site
  3. When the event promoter or business partner company respectively fail to comply with the obligation to fulfill as an entity handling personal information
  4. In addition to the provisions of the preceding paragraph, when the third party which is disclosed or provided your personal information from us in accordance with “4. Shared use of personal information” and “6. Provision for the third party” mentioned above, by intention or fault, disclosed illegally or leaked your personal information held by the concerned third party

11. Inquiry Desk

When you have any comments, questions, complaints, or other inquiries regarding the handling of User Information, please contact the inquiry desk below:

#603 Kitahama craft 2-4-1 Doshomachi Chuo-ku, Osaka-shi, Osaka 541-0045 Japan

Urbs inc. The contact: Osaki

E-mail: contact@urbs.jp

12. Change of Privacy Policy

We shall review the operational status regarding the handling of User Information appropriately and strive for continuous improvement, and may change this Policy as necessary. We shall notify you by e-mail if we make any changes. However, in the case of a change in content that requires the consent of Users under laws and regulations, the consent of Users shall be obtained by the method prescribed by us.

2019/6/17 enacted
2024/4/3 modified
2024/11/27 modified

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